You must register your all-in-one PC in order to be eligible for warranty coverage. Teklink Business Computer Solution PCs have a unique serial number and invoice number; you'll need both to register. The serial number is located on the back of the unit. The invoice number will be on the packing slip that was enclosed with your PC
Teklink Business Computer Solution offers a 1-year limited warranty as well as options for extended warranties for up to 4 or 5 years, depending on the model of your all-in-one PC. Click on the above link for the terms and details of our warranty program.
In order to process your request for warranty service, you will need to fill out a trouble ticket first. You can do this right here at our website, and if you're located outside the United States or in a different time zone, you can fill one out at any time and the request will be in our system and ready for us to process as soon as soon as our offices open. To open a ticket, click here, then fill in the form and submit it:
Teklink Business Computer Solution maintains an extensive knowledge base of articles to help you address common issues or find fixes for our current or legacy all-in-one devices.
You also have the option of filling out a trouble ticket to request tech support. You may complete this online form at any time and the request will be in our system and ready for us to process as soon as soon as our offices open. To open a ticket, click here, then fill in the form and submit it
We offer live chat so that you can speak directly to one of our support or sales representatives. We are happy to answer any questions and help you with any support issues.